Support News

• Update: Zoom AI Companion Availability on Hold   2024-05-16 16:58:46
  Learn more about the status of Zoom AI Companion for UW-Madison Zoom accounts.
• Temporary Delays in Processing Storage Quota Exception Requests   2024-05-16 04:00:19
  Effective June 1, 2024, temporary quotas will expire and accounts that have not taken action will be updated to have a default 25 GB quota. Learn how the upcoming deadline is impacting processing times for storage quota exception requests.
• AI Assistant Bots Joining UW-Madison Zoom Meetings   2024-03-22 19:35:55
  

  Individuals have reported random AI assistant bots such as otter.ai, read.ai, and fireflies.ai, joining and recording their UW-Madison Zoom meetings without approval, which has been a concern for Secure Zoom accounts. 

• Microsoft 365 - Microsoft Teams (classic) client retiring   2024-03-14 16:26:20
  Microsoft recently announced the Classic Teams client will retire on Sunday, March 31, 2024. On April 1, anyone still using Classic Teams will be automatically updated to the new Teams client. Users can switch to the new Teams client now if they wish.
• New default access settings for Box shared links   2024-04-09 16:30:03
  Beginning Wednesday, April 17, 2024, when sharing a document or folder using Box Shared Links, the link’s default access permission will be set to “Invited people only.” This service change will only apply to newly created shared links.